AI services for trade, industrial & wholesale suppliers
Buried in paperwork?
Bleeding cash?
Deploy Agnostic AI with human control – Clear the backlog & protect your margins.
Current reality
Admin chaos. Cash leaks.
The administrative black hole draining your weekly operating margins.
Business moves at a rapid physical pace, but your documentation is trapped in a manual swamp. This isn’t just an administrative chore – it directly bottlenecks your supply chains, stalls projects and bleeds cash through human error.
Some of the challenges businesses like yours face
Manual Order Entry
Customer orders arrive by email, PDF and phone, and someone enters every line into your ERP by hand. It eats hours every day, and mistakes creep in.
- Order arrives
- Lines read
- Prices checked
- Team approves
- Entered in ERP
Before: Lines entered by handAfter: Orders drafted, ready to approve
Mismatched Invoices
Accounts payable wasting days forcing mismatched tax invoices, delivery logs and POs to line up.
- Invoice in
- Matched to PO
- Matched to delivery
- Team resolves gaps
- Approved to pay
Before: Days lining up paperworkAfter: Your team focuses on the exceptions
Drowning Inboxes
Key staff bogged down in a reactive loop of endless tracking emails and unanswered calls.
- Email or call in
- Sorted by topic
- Order status found
- Team checks reply
- Customer updated
Before: Endless tracking emailsAfter: Customers updated sooner
Compliance Delays
Missing regulatory or safety paperwork parking transport hotshots and material deliveries outside site gates.
- Load booked
- Docs gathered
- Checked for site rules
- Team signs off
- Pack sent with load
Before: Loads held at the gateAfter: Paperwork ready before dispatch
Chasing Payments
Slow, manual trade credit approvals delaying client onboarding while unpaid bills lock up working capital.
- Application in
- Details checked
- Team approves
- Account opened
- Reminders sent
Before: Slow approvals, late payersAfter: Faster onboarding, timely reminders
Manual Reconciliations
Teams working exhausting overtime just to reconcile complex supplier statements at month-end.
- Statement in
- Lines matched
- Gaps flagged
- Team resolves
- Month closed
Before: Overtime at month-endAfter: Fewer late nights
More than 100 workflows
These are just a few. Our services cover more than 100 back-office workflows, from quotes and stock enquiries to returns, supplier onboarding and reporting. If something else is slowing your team down, tell us about it during your free audit.
Book AuditMost wholesalers use AI in sales, not in the back office
of wholesale SMEs using AI use it for marketing and sales.
use it for operations and logistics, and only 18% for finance and accounting.
to receive, check and approve a single supplier invoice by hand, and 3.6% of manually entered invoices need fixing.
Sources: NAB SME AI adoption report, April 2026 (wholesale results); ATO eInvoicing value assessment, updated October 2025.
Outcomes delivered
Less friction.
More from the systems you already use.
We put AI to work on the systems you already use, streamlining order processing, invoice matching, compliance documentation and month-end reconciliations, so your people can focus on the work that moves your business forward.
Your Team Approves
The AI handles the gruelling data entry, and your team keeps the final say on every financial approval.
Automatic Order Entry
Orders from email and PDF are read, checked against your price lists and drafted in your ERP, ready for your team to approve.
Automatic Matching
The AI digests unstructured data from emails, extracts line items and runs three-way matches, ready for your team to review.
Discrepancy Catching
If a billing error is found, the credit note request is drafted and flagged for your team to approve.
Unified Data Streams
Connects your field apps and accounting packages, so your team stops re-entering data and gets time back for priorities.
Compliance Packs
Delivery and site documents gathered and checked automatically, so loads aren’t held up at the gate.
More than 100 workflows
The six above are where most teams start. Across orders, invoices, payments, stock, customer service, compliance and reporting, there are more than 100 back-office workflows we can take on, built around the systems you already use.
Tell us what you needWhy us
Built for Australian trade, industrial & wholesale suppliers.
Most AI tools ask you to change how you work. We start with how your business already runs: your systems, your people and your approvals. Your data stays secure, and your team stays in control.
Human Control
The AI handles the gruelling data entry, but your team retains the final approval process.
System Agnostic
We work alongside the ERP, custom applications and software packages you already run.
Localised & Secure
We store your operational data in a secure Australian cloud.
End-to-End Delivery
We don’t just hand you an outcome. We set up, manage, maintain and support it for you.
Local Contact Point
Going the extra mile is in our nature. Talk to our local team, not a ticket queue.
9am–5pm (Mon–Fri)
Your ROI
Visible ROI.
Tangible operational results, without the build-and-maintain overhead.
Faster Orders
Orders drafted for your team to approve, so they can be entered faster, with fewer errors.
Faster Matching
Cut the hours spent checking invoices against physical delivery logs.
Fewer Compliance Delays
Paperwork checked and packed before deliveries leave the yard.
Rapid Onboarding
Credit applications checked and ready for your team to decide, so new accounts open sooner.
Fast Month-Ends
Fewer late nights reconciling accounts at month-end.
Protected Margins
Overcharges, variations and missing supplier credits flagged for your team to review.
Your competitive edge
While others are still entering paperwork by hand, your team is quoting, shipping and selling.
- SpeedOrders out the door faster
- EfficiencyLess double-handling
- Customer serviceQuicker answers
- CompliancePaperwork ready before dispatch
- Lower costsFewer errors, less rework
- Time backHours returned to your team
- SalesMore time selling
What is manual data entry costing you?
The starting figures show an example supplier with 60 customer orders a day and 1,200 supplier invoices a month. Move the sliders to match your business. If you’re not sure of the times or costs, leave our 2026 Australian figures in place.
Estimate · 2026 Australian figures · see sources
Example business: value of team time freed up each year
60 orders a day and 1,200 invoices a month. Move the sliders to see your own figure.
$0
hours a year given back to your team
hours a week back across your team
estimated value each month
invoice entry errors a year (3.6% rate, ATO)
We take on the paperwork so your people can spend more time on customers, growth and the work that needs their judgement. It’s about freeing up your team, not replacing them.
Estimates only, before our fees, using the 2026 Australian figures listed below. Your free audit works out your actual numbers.
Figures used: current at 16 October 2026
Every default comes from an Australian source and the 2026 calendar. Where no Australian figure is published, we say it is our estimate. We recheck these every 1 July, when award wages and super change. Next review: 1 July 2027.
| Figure | Value | Basis | Current as at |
|---|---|---|---|
| Value of an hour of team time | $42 | Clerks—Private Sector Award Level 3, $31.11 an hour (38-hour week, 17.5% leave loading), plus 12% super and workers’ compensation, spread over productive hours. Fair Work Commission | Rates from 1 July 2026 |
| Super guarantee | 12% | Rate for 2026–27. ATO | 1 July 2026 to 30 June 2027 |
| Minutes per supplier invoice | 16 | The ATO times the full process at 21 minutes: receipt 7, validation 2, review 7 and approval 5. We count only receipt, validation and review (16 minutes). Approval stays with your team, so it isn’t counted. ATO eInvoicing value assessment | Latest version, updated 17 October 2025 |
| Invoice entry error rate | 3.6% | Manually entered invoices with data errors to fix (ATO, as above). | Updated 17 October 2025 |
| Trading days a year | 251 | 261 weekdays in 2026, less about 10 weekday public holidays (8 to 11, depending on your state). | 2026 calendar |
| Productive hours a year (used to work out the hourly value) | 1,680 | About 1,984 paid hours in 2026 (38 hours a week), less 4 weeks’ annual leave, about 10 public holidays and 10 days’ personal leave under the National Employment Standards. | 2026 calendar |
| Example volumes | 60 / 1,200 | An example, not a typical result: 60 customer orders a day and 1,200 supplier invoices a month. Replace them with your own volumes. | – |
| Minutes per customer order | 9 | Our estimate. No Australian order-entry benchmark is published, so we use the ATO’s timings to receive and enter a document (7 minutes) and check it (2 minutes). | Based on ATO, October 2025 |
| Share of manual entry we take on | 60% | Our assumption until your audit measures it. It applies only to the entry, checking and review time above, never to your team’s approvals. | – |
Cost of doing nothing
What the paperwork is costing you
Talent Tied Up
Skilled people stuck copying data between systems instead of looking after customers.
Leaking Profits
Missing invoice discrepancies, overcharges and unapplied supplier credits.
Stalled Jobs
Freight trucks and materials held outside site gates, waiting on compliance sign-offs.
Damaged Relationships
Straining supplier accounts and customer trust over slow communication.
Staff Burnout
Losing key back-office workers to endless inbox clutter and stress.
Sectors
Built for the businesses that supply Australia
Supplier, merchant or distributor: if you sell materials, parts or equipment to tradies, builders, contractors, mines, farms or other businesses, and your team spends its day on orders, invoices and account queries, this is for you.
Best fit: 40 or more customer orders a day, or 1,000 or more supplier invoices a month
Industrial supplies and MRO
Order entry, invoice matching and quotes for MRO and industrial distributors.
Plumbing, electrical and HVAC
Faster trade counter and account orders for electrical, plumbing and HVAC wholesalers.
Mining, engineering and heavy industry
Purchase orders, compliance packs and supplier invoices for mining and heavy industry suppliers.
Automotive, transport and rural
Parts orders, freight paperwork and account queries for automotive, truck and rural suppliers.
Wholesale distribution
Order entry, invoice matching and customer service for Australian wholesale distributors.
Building and construction supplies
Site delivery paperwork, trade credit and orders for building and construction suppliers.
Don’t see your business here?
If you have an order desk, an accounts team or branches, we can likely help. Start with a free audit.
Book audit
Book your free audit
First, a free audit
On a call, you tell us what’s slowing your team down. We walk through a short assessment of how your back office runs today, then show you where paperwork is costing you time and cash, and what fixing it is worth. Complimentary, and yours to keep.
Then, a demo built for you
We show you the jobs that matter most to your business, running on systems like yours, and how your team approves anything unusual.
Prefer to talk? Call Avin on 0450 923 556.
Step 1 of 2
Tell us about your business
Step 2 of 2
Pick a time for your free audit
Calendar not loading? Open the booking page or call Avin on 0450 923 556.
FAQs
What do I actually buy?
An outcome, delivered as a service. We build, run and support the AI that does the work, like invoice matching or compliance checks, so there’s nothing for your team to build or maintain. If you need more, such as a cloud phone system or cloud hosting, we can supply and manage that too.
Will it mess up my existing software?
It’s designed not to. Our outcome-driven AI service is system-agnostic, and works as an overlay on top of your current ERPs, emails, customised reports and accounting packages, without changing how they’re currently set up.
Is my company data safe?
We take it seriously. We store the client data we work with in a secure Australian cloud and protect it with encryption and access controls. Some tools we use may process limited information outside Australia; our privacy policy explains how we handle it.
Do I need to train my staff?
Minimal training is needed. We set up, monitor and maintain the entire service for your team.
Who has the final say on payments?
You do. The AI flags the discrepancies it finds, and nothing is approved without your team.
Which ERP and accounting systems do you work with?
We work alongside the ERP and accounting systems Australian suppliers already run, whether cloud-based, on-premise or built in-house, plus email and PDF. Your free audit confirms the fit for your setup.
What can you automate first?
Most suppliers start with order entry from email and PDF, supplier invoice matching against purchase orders and deliveries, or payment follow-ups. Your free audit shows which will deliver the most value first.
Which industries do you work with?
Australian trade, industrial and wholesale suppliers: industrial supplies and MRO; plumbing, electrical and HVAC; mining, engineering and heavy industry; automotive, transport and rural; wholesale distribution; and building and construction supplies.
Is this only for large businesses?
No. It suits suppliers handling around 40 or more customer orders a day, or 1,000 or more supplier invoices a month, whatever their size.
Show us your busiest inbox
Tell us what’s slowing your team down. In your free audit, we listen first, look at how your back office runs today, then show you what’s worth fixing and what it’s worth.
Book AuditOr call Avin on 0450 923 556
